CRM Archives - Third Eyesight https://myechoproject.com/TES/tag/crm/ Tue, 16 Dec 2008 11:28:49 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0.4 Loyalty – Scheme or Sham? https://myechoproject.com/TES/loyalty-scheme-or-sham/ https://myechoproject.com/TES/loyalty-scheme-or-sham/#comments Tue, 16 Dec 2008 11:28:49 +0000 http://thirdeyesight.in/blog/?p=192 Evolution has deemed that we become creatures of habit. But just because customers are genetically wired for loyalty to the familiar, the retailer should not treat this loyalty with contempt. Or even laziness.

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]]> https://myechoproject.com/TES/loyalty-scheme-or-sham/feed/ 3 Sorry, didn’t mean to wish you well! https://myechoproject.com/TES/sorry-didnt-mean-to-wish-you-well/ https://myechoproject.com/TES/sorry-didnt-mean-to-wish-you-well/#respond Sat, 22 Nov 2008 11:05:00 +0000 http://thirdeyesight.in/blog/?p=182 Whatever you might say about "customer relationship management", you can't fault some companies for trying. Only, sometimes they just try too hard. Here's an example...

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