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	<title>offshore Archives - Third Eyesight</title>
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		<title>Does offshore mean bad service?</title>
		<link>https://myechoproject.com/TES/does-offshore-mean-bad-service/</link>
					<comments>https://myechoproject.com/TES/does-offshore-mean-bad-service/#respond</comments>
		
		<dc:creator><![CDATA[Devangshu Dutta]]></dc:creator>
		<pubDate>Sat, 13 Dec 2008 13:38:26 +0000</pubDate>
				<category><![CDATA[Customer Relationship]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[call centers]]></category>
		<category><![CDATA[call centres]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[offshore]]></category>
		<category><![CDATA[offshoring]]></category>
		<guid isPermaLink="false">http://thirdeyesight.in/blog/?p=186</guid>

					<description><![CDATA[<p>Some news items seem to be ringing the death-toll for offshoring. But should the debate be about "offshore vs onshore" or about management competence? Remote servicing is challenging even without differences in time zones, languages, cultures. The lack of technical or any other sort of individual competence shouldn’t be added to the mix. And that goes for both (onshore) management and (offshore) support staff.</p>
<p>The post <a href="https://myechoproject.com/TES/does-offshore-mean-bad-service/">Does offshore mean bad service?</a> appeared first on <a href="https://myechoproject.com/TES">Third Eyesight</a>.</p>
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