There’s some speculation that salespeople in luxury stores are being asked to become more friendly, so as not to turn away and turn off potential customers.<\/p>\n
But I think it isn’t just them. I think as the economy slows, possibly everyone might become less abrasive and nicer to each other – less business around so you don’t want to turn off the spenders no matter how they’re dressed – “a king dressed as a beggar” is a good simile.<\/p>\n
Actually that reminds me of a story someone told about 20 years ago about an Indian farmer walking into a car showroom and being treated patronizingly by the salesman. The salesman saw a more urbane customer walk in and handed the farmer off to a less agressive colleague, only to see 4 cars being driven off by the farmer’s sons after an all CASH payment.<\/p>\n
Maybe the image is not evocative as Julia Roberts in “Pretty Woman”, but still a pretty powerful one, nevertheless.<\/p>\n","protected":false},"excerpt":{"rendered":"
As the economy slows, possibly everyone might become less abrasive and nicer to each other.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[212,286,43,1],"tags":[284,323,324,325,287,326],"class_list":["post-1884","post","type-post","status-publish","format-standard","hentry","category-consumer","category-customer-relationship","category-retail","category-uncategorized","tag-customer-care","tag-customer-experience-wow","tag-customer-is-god","tag-customer-is-king","tag-customer-relationship","tag-customer-service"],"yoast_head":"\n