admin
February 11, 2026
Vaeshnavi Kasthuril, Mint
Bengaluru, 11 February 2026
Sales of winter wear were underwhelming for the second year in a row as an unusually delayed and milder winter disrupted demand for heavy winter wear, particularly in north and west India, executives at two of India’s top clothing retailers said. Initial optimism for a bumper season this year compounded the disappointment for retailers.
While early signs of a La Niña—a weather pattern typically known for bringing freezing temperatures to India—triggered some early buying in the previous quarter, the season remained unusually mild, leaving stores with a surplus of winter clothing. Excess rainfall and cyclonic activity during the festive period in parts of eastern and southern India further weighed on seasonal buying, compounding the pressure on winter sales which are typically front-loaded.
This slump is particularly painful because winter sales are the industry’s largest annual driver. These months coincide with India’s massive wedding season, when spending peaks. Together, they account for roughly 20% of total yearly revenue for apparel companies, according to industry estimates. India’s apparel market was estimated to be worth more than ₹1.9 trillion in FY25, of which 41% was organised, credit ratings firm CareEdge said in January 2026.
V-Mart: margin over volume
Lalit Agarwal, managing director of V-Mart Retail, said, “Northern India saw a delayed or milder winter initially, leading to dispersed demand for heavy winter wear. Winter demand was definitely delayed a little bit—it didn’t get lost, but it was erratic.” He added that while festive demand held up, “demand visibility was uncertain, particularly in winter-led categories, and we consciously chose to protect margins rather than chase volumes.”
V-Mart’s revenue grew a little over 10% year-on-year to ₹1,126.4 crore in Q3 from ₹1,023.7 crore a year earlier and ₹889.05 crore in the third quarter of FY24, but this growth was largely driven by wedding and festive-season clothing, executives at the company said.
Anand Agarwal, chief financial officer of V-Mart Retail, said despite forecasts of a strong, early winter, “peak winters were delayed across North and West India, leading to a lull post-Diwali.” He added, “While the festive period went off reasonably well, winter demand did not pan out as anticipated,” attributing the softer sales to fewer peak winter days and unusually warmer temperatures.
Despite the delayed demand, the company managed to avoid a build-up of unsold inventory during the quarter. “Inventory health remained strong despite the delayed winter, and in some categories we were even short of inventory,” said Anand Agarwal, indicating that the eventual dip in temperatures led to a sudden pick-up in demand in select winter categories rather than excess stock.
Winter-led assortments continue to account for a sizeable share of the company’s quarterly sales, underscoring its sensitivity to weather patterns. “Winter and pre-winter categories accounted for about 40-45% of the overall mix during the quarter, and this share rose to over 60% during peak winter weeks in December,” said Agarwal during the third-quarter earnings call. The higher share of winter wear sales during peak weeks helped cushion margins, even as volumes remained below expectations. Lalit Agarwal said the company refrained from aggressive discounting amid uncertain demand. “Higher full-price sell-through during the winter quarter supported margins, as we did not undertake aggressive discounting,” he said.
Vishal Mega Mart: the late recovery
Gunender Kapur, managing director and chief executive officer of rival Vishal Mega Mart, said delayed winters usually force retailers to push promotions to ensure that they don’t carry forward all that merchandise, because the next opportunity to sell it would be the following year.
Despite this, the company’s performance held up, he said, highlighting that winter sales achieved robust double-digit same-store growth for the entire season and the full quarter, effectively overcoming the sluggish demand during December. Kapur noted that demand for winter clothing increased significantly in January, adding, “Winter merchandise is still selling well, both in our stores and in other stores, we believe.”
Vishal Mega Mart reported revenue growth of about 17% to ₹3,670.3 crore in Q3 FY26 from ₹3,135.9 crore in Q3 FY25 and ₹2,623.5 crore in Q3 FY24, largely on the back of wedding and festive-season demand.
Kapur said the company was unsure whether there would be significant unsold winter merchandise at the end of the season, adding that maintaining pricing discipline helped protect profit margins. “Merchandise that sells in December typically fetches a higher price than January merchandise for winter because sales often begin by late December or early January,” he said. “In our case, there was no problem. We achieved same-store sales growth of over 10%, even with the winter merchandise we purchased for the autumn-winter season.”
V2 Retail: the outlier
In contrast, V2 Retail recorded strong performance in the third quarter, largely driven by winter wear. Revenue surged nearly 60% year-on-year to ₹929.2 crore in Q3 from ₹590.9 crore a year earlier. This is perhaps because V-Mart and Vishal Mega Mart are more concentrated in north and central India, where winter demand was more uneven this season, while V2 has a stronger presence in eastern and north-eastern markets, including Bihar, Jharkhand, Odisha and Assam.
Managing director Akash Agarwal said the early onset of winter led to a “very good season” for the company. He noted that winter garments typically command a much higher average selling price (ASP) than summer products, which resulted in a visible bump in average bill value during the third quarter, led by higher sales of jackets and sweaters. Agarwal said this high-ASP, high-margin category accounted for the bulk of Q3 sales and was a key driver of the company’s same-store sales growth.
A worsening problem?
Two straight years of sluggish sales because of erratic winters highlight broader challenges around climate change for apparel retailers, which peg their inventory based on weather patterns and demand.
“Seasons have always been inherently unpredictable, and retailers have never been able to forecast with certainty how cold or warm a winter will be or how long it will last,” said Devangshu Dutta, founder of Third Eyesight, a consulting firm. However, he said that the challenge has intensified over the past 15-20 years as apparel businesses have scaled up and expanded their store footprints nationwide, stretching product development and supply chains over several months.
“No matter how hard you work on the plan, your forecast will always be wrong. You will either overshoot or undershoot,” Dutta said, adding that this leaves retailers grappling with either shortages or excess stock. Winterwear, he said, is particularly vulnerable because it has a higher value per unit, a much shorter selling window, and a smaller market, factors which together create a “humongous problem” for retailers.
Data from a World Meteorological Organisation report published on 16 January showed that 2025 was among the three warmest years on record worldwide, continuing a decade-long streak of exceptional heat despite the cooling La Niña phase. This is a clear sign that background warming from greenhouse gases is overwhelming natural variability, the report said. It suggested that climate change will intensify seasonal shifts and extreme weather in the years and decades ahead, making industries tied to seasonal patterns, such as winter apparel, increasingly vulnerable to unpredictable weather swings and weaker cold spells.
(Published in Mint)
admin
January 15, 2026
Sagar Malviya, ET Bureau
Mumbai, 15 January 2026
It’s mostly a tale of two halves for top western fashion labels in India after the runaway sales and retail expansion in the years soon after the pandemic.
While Marks & Spencer, Benetton, and Adidas are battling waning demand, Uniqlo and Nike are gaining fresh ground, reflecting wider choices and increasingly discerning buyers in one of the world’s fastest-growing consumer economies.
Spanish brand Zara is facing stagnant growth while it tapered off at Apparel Group, which sells Aldo, and Charles & Keith brands in India. Experts termed the divergent sales performance as a potential structural shift instead of demand slowdown in India’s fashion and lifestyle market.
Devangshu Dutta, founder of retail consulting firm Third Eyesight, said consumers have clearly shifted towards function, even as trend-led brands continue to exist though they tend to be comparatively smaller. Some brands are also finding it harder to set or even follow trends the way they once did.
“This is especially true for Gen Z, which stays closely tuned to global trends and acts as the primary driver of fashion adoption,” said Dutta. “While older consumers may have greater spending power in absolute terms, it is younger shoppers who shape trends and influence product sales.”
Growth slowed across most leading retailers and fast-fashion brands in the country in FY24 as high inflation and stagnant incomes crimped discretionary spending.
While the trend remained the same for many even in FY25, select brands staged a strong rebound. For instance, Nike India’s sales rose 14% in FY25, up from a 4% increase in the previous year, while Uniqlo accelerated growth to 45%, from 31% in FY24.
Revival after Festive Season
Even Lifestyle, India’s biggest department store chain, grew 5% last fiscal, rebounding from a 4% decline in FY24.
Uniqlo said it continues to see steady momentum in India, supported by strong customer response, retail expansion, rising brand awareness, and a strong ecommerce uplift. “India is now among Uniqlo’s fastest-growing markets in Asia and plays a meaningful role in the region’s overall business,” Kenji Inoue, chief financial officer and chief operating officer, Uniqlo India told ET. “The country’s young demographic, growing focus on quality, and increasing appreciation for functional everyday clothing have all contributed to this progress.”
According to the Retailers Association of India (RAI), sales growth in organised retail segments such as apparel, footwear, beauty and quick service restaurants (QSR) saw single-digit sales growth last fiscal year but the market has recovered after the festive season with double-digit sales performance.
“Demand has improved, but it isn’t broad-based,” said Kumar Rajagopalan, chief executive at RAI which represents organised retailers. “With more fashion options available, Indian consumers are becoming more selective, and growth is coming to brands that offer a strong value proposition and not the cheapest products, but those where prices are justified by innovation, design and quality.”
In FY25, Apparel Group recorded a 25% sales growth, slowing from a 37% increase a year ago. Inditex Trent, which sells Zara in India, saw flat sales compared with an 8% growth in FY24.
Adidas too saw its revenue growth rate slowing to 5% from 20% in the previous fiscal. Sales of M&S and Benetton fell 12% and 3% each, respectively.
Being the world’s most populous nation, India is an attractive market for apparel brands, especially with youngsters increasingly embracing western-style clothing. However, most international and premium brands have been competing for a relatively narrow slice of the sales pie in large urban centres.
(Published in Economic Times)
admin
November 4, 2025
Yash Bhatia, IMPACT
4 November 2025
It started with groceries. Quick commerce started delivering milk, bread, and eggs in 10–15 minutes, which seemed revolutionary enough in 2022. Then came the iPhone 14 launch, and suddenly, quick commerce wasn’t just about convenience; it was about spectacle. Overnight, India’s app-based delivery ecosystem became the stage for a new ritual: flagship products arriving at your doorstep faster than you can say ‘checkout.’
And now? Phones aren’t the limit. You can even order motorcycles online. Yes, motorcycles. Royal Enfield has partnered with Flipkart to list its entire 350cc portfolio, which will be delivered to five cities: Bengaluru, Gurugram, Kolkata, Lucknow, and Mumbai.
The lines between e-commerce and quick commerce are becoming increasingly blurred. Flipkart’s Flipkart Minutes and Amazon’s instant delivery options are proof that speed is no longer a differentiator; it’s table stakes. And as platforms race to expand, high-ticket items are joining the frenzy, from electronics and furniture to watches, fitness equipment, and premium kitchen appliances. For platforms, these products are goldmines of margin; the challenge lies in logistics and consumer trust.
According to a report by CareEdge Advisory, India had over 270 million online shoppers in 2024, making it the second-largest e-retail user base globally, while the e-commerce market grew 23.8% in 2024 over the year-ago period, it said. The report also added that Indians ordered Rs 64,000 crore of goods from quick-commerce platforms.
From the consumer standpoint, one of the challenges for consumers to buy high-ticket items from the quick commerce platforms is to get consumer trust, which used to be the case when e-commerce started its operations. Can quick commerce move to high-ticket items? Is quick commerce looking at these items as a branding exercise, or are they looking at them as a serious revenue stream channel?
Chirag Taneja, Founder & CEO, GoKwik – an e-commerce enablement platform, says what began as a branding exercise for D2C brands has now evolved into a credible revenue stream. “In the early days, high-ticket categories on D2C platforms saw limited traction,” he explains. “Trust was still being built, customers were unsure if their orders would even reach them. There were many friction points.”
But that’s no longer the case. According to GoKwik’s network data, high-ticket purchases (above ₹2,500) are no longer outliers, they’re becoming a consistent driver of topline revenue.
Interestingly, most of these premium purchases are powered by credit instruments from no-cost EMIs to instant credit options at checkout. “This reflects a clear shift in mindset,” says Taneja. “Consumers no longer view high-value spending as a financial strain. They see it as a set of manageable, bite-sized payments that help them aspire higher, quicker. It’s not just a financial enabler, it’s a psychological unlock that makes premium consumption feel accessible and routine,” he adds.
“With strong trust in delivery reliability, smooth returns, and credible brand backing, the ecosystem has bridged the gap that once kept premium shopping offline,” says Taneja.
Devangshu Dutta, Founder of a specialist consulting firm, Third Eyesight, thinks differently and points out that high-value items still make up a small slice of quick commerce sales. “The model thrives on simplicity, a limited product range on the platform’s end, and quick, low-friction decision-making on the consumer’s,” he explains.
That said, Dutta believes quick commerce can still play a strategic role for premium brands. “For high-value products, q-comm can be an excellent lever for driving velocity, testing market response, or amplifying brand visibility. But it should be viewed as one piece of the channel mix, not the primary sales driver.”
From the platform’s perspective, however, listing high-ticket products brings its own upside. “They create excitement, boost average transaction values, and improve realised margins,” Dutta notes. “Consumers are often drawn in by novelty, exclusivity, or status appeal, especially during big launches or limited-time promotions.”
Still, he adds a note of realism: “Premium and high-ticket purchases largely remain planned decisions. Most consumers continue to prefer established offline and e-commerce channels for such buys where trust in authenticity, return policies, and after-sales services still carry greater weight than instant gratification.”
Seshu Kumar Tirumala, Chief Buying and Merchandising Officer, BigBasket, says the company doesn’t look at electronics as a high-ticket item category but rather focuses on building a complete category experience for customers. “For example, if we list an Enfield bike, we’d also want to offer spare parts, servicing options, and extended warranties, because that’s how the category functions,” he explains.
Tirumala adds that BigBasket adopted the same approach when it ventured into mobiles and mobile accessories. “When we launched this category last year, it was a trial. Today, it’s a sizable part of our business,” he says. Currently, electronics and mobile accessories contribute 5–10% of BigBasket’s monthly sales, having grown 250–300% year-on-year since the first iPhone launch on the platform.
While the launch day drives the highest demand for flagship devices like the iPhone, Tirumala notes that the following one to two months see strong accessory sales, from AirPods and headphones to chargers and power banks. “On average, mobiles and accessories account for 7–8% of our total sales, peaking at 10% during the festive season. Overall, this category has grown from zero to 7–8% of our total business in just a year, and we expect it to reach around 25% next year,” he adds.
Currently, the platform offers select models from smartphone brands, including OnePlus, Realme, Redmi, Vivo, and Oppo.
The Bengaluru-based platform is now piloting the delivery of large home appliances across across select city areas in partnership with Croma. If successful, BigBasket plans to expand this model to other cities, further broadening its quick commerce offering beyond everyday essentials.
Taneja points out that the traditional e-commerce model, once driven by discounts and affordability, is now evolving toward experience and access. Over the next few years, two major shifts will shape this transformation: credit-first commerce, where EMIs become the default mode for premium purchases, and aspirational commerce, where consumers view e-commerce as the easiest path to lifestyle upgrades. Consequently, platforms will need to reposition themselves from being “where you save more” to “where you unlock more”, prioritising personalisation, trust, and a seamless shopping experience.
As quick commerce matures, it is no longer just about instant gratification; it’s becoming a bridge between aspiration and accessibility.
Platforms are proving that speed, trust, and seamless experience can coexist with high-value purchases.
(Published in IMPACT)
admin
September 17, 2025
Sowmya Ramasubramanian, Mint
17 September 2025
Snapdeal, run by AceVector, is relying on strong growth in fashion and apparel to strengthen its position in the competitive e-commerce space, especially during the high-stakes festive season when customer loyalty is low. According to CEO Achint Setia, the company has seen its fashion and lifestyle categories triple in growth this year, though exact figures remain undisclosed.
“Fashion has been a standout category this year and, in fact, has been possibly the fastest-growing one so far. Overall, lifestyle [including fashion, home decor, and kitchen] already accounts for 90% of our business today, and fashion is a major driving force,” Setia told Mint in an interview.
Setia was appointed to the role in January, replacing Himanshu Chakrawarti, who led Snapdeal and its subsidiary Stellaro Brands for three years. Setia has over two decades of experience across marketing and strategy roles in firms like Myntra, Viacom18 Media, and Zalora Group.
While the festival season is a key period for all consumer-facing brands and platforms, this year is important for Snapdeal as it is currently waiting for the Securities and Exchange Board of India (Sebi) clearance to list in the public markets.
“Approval from Sebi before the end of the financial year is crucial for Snapdeal. If they don’t get it, or if they have to refile, they’ll need to update their IPO documents with a full year of financial data. This means the festive season performance will be key in shaping investor sentiment, especially in a volatile market,” said a senior e-commerce executive, asking not to be named.
The firm filed its draft papers for an IPO reportedly to raise ₹500 crore through the confidential route in July, which allows it to withhold public disclosure of IPO details until later stages. Setia declined to comment on the progress of the filing.
Despite its early entry, Snapdeal is yet to make a mark among the top e-commerce players in the country by both market share and volume of transactions. For context, industry estimates show Flipkart as the market leader with 48% share, followed by Meesho and Amazon. The Indian e-commerce market is projected to grow at a compound annual growth rate (CAGR) of 21% and reach $325 billion dollars in 2030 as per an October 2024 report by Deloitte.
Founded in 2010 by Kunal Bahl and Rohit Bansal, Snapdeal was initially launched as a daily deals platform and later pivoted to a full-fledged marketplace in 2011. Over the years it raised more than $1.8 billion in funding from Softbank, Alibaba group, Foxconn and Blackrock among others. However, intense competition and the absence of a distinct growth strategy have gradually eroded Snapdeal’s momentum in the e-commerce space.
Snapdeal largely caters to cities outside metropolitan areas where value retail has picked up in recent years. Within this, fashion remains the top growth driver-with more than 80% of orders placed priced below 1599 and 80% of them com-ing from small town India, accord-ing to CEO Setia. “For us, it’s about the value-conscious mindset that could be sitting out of anywhere,” he noted.
Over the last few months, Snapdeal has invested substantially in in-house festive campaigns, as well as technology and tools for returns forecasting and logistics. According to Setia, it has also expanded its seller portfolio, adding more from key clusters like Tirupur, Surat, Ludhiana, and Agra.
According to a September 2024 report by market research firm Centrum, the mass-market fashion segment accounts for 56% of India’s total apparel market.
However, offline continues to account for more than half the sales, with Tata’s Trent, D-Mart, and Vishal Mega Mart offering a sufficient selection of price-conscious consumers in smaller towns.
While small-town India offers a wide online shopping-savvy market waiting to be captured, Meesho has raced past Snapdeal in those geographies, especially in value commerce.
“For a very long time, Snapdeal has been positioned as an e-commerce platform for Bharat, but it doesn’t necessarily hold a strong position. Meesho, Flipkart and Amazon have expanded their presence in these markets over the years, which means competition is so much more now,” said Devangshu Dutta, founder and chief executive officer at consulting firm Third Eyesight.
(Published in Mint)
admin
May 23, 2025
By Kunal Purohit and Ananya Bhattacharya, Rest of World
Mumbai, India, 23 May 2025
Online retail continues to elude India’s richest man.
The Shein India app, launched by Mukesh Ambani’s Reliance Retail in partnership with the Chinese fast-fashion giant, has struggled to gain traction in a market where Amazon and Walmart have been fighting neck-to-neck for nearly a decade. Downloads for Shein India nosedived from 50,000 a day shortly after its launch in early February to 3,311 in early April, according to AppMagic, a U.S.-based app performance tracker.
In April, when U.S. tariffs hit China, the app saw renewed interest as it was in the news, but experts are unclear on whether this growth is sustainable.
“Unlike earlier times, now … [the] market is saturated with multiple options and offers, and user interest can quickly dwindle,” Yugal Joshi, partner at global research firm Everest Group, told Rest of World.
Kushal Bhatnagar of Indian consulting firm Redseer, however, sees the late-April spike as a healthy sign, given that Reliance has yet to run paid marketing campaigns for Shein.
Reliance Retail declined to respond to Rest of World’s queries about its partnership with Shein.
Reliance launched Shein for India five years after the original Shein app was banned in the country over border tensions with China. But the Shein that has returned is entirely separate from Shein’s global platform: Rather than selling made-in-China clothes and accessories directly to consumers, Shein now operates as a technology partner, while Reliance Retail handles the heavy lifting — from sourcing and manufacturing to distribution. All consumer data is managed by the Indian company.
The partnership is part of Ambani’s broader effort to overhaul his retail business, whose valuation fell to $50 billion in 2025 from $125 billion in 2022. Although the company has made a push into digital platforms like JioMart, Ajio, and most recently Shein India, the bulk of its retail revenue still comes from its 18,000 physical stores.
Lagging behind Amazon and Walmart-backed Flipkart, which together control nearly 60% of India’s e-commerce market, Reliance has spent years trying to break into the sector. Between 2020 and 2025, Ambani’s group acquired majority stakes in companies spanning digital services, online pharmaceuticals, and quick commerce. But the investments have yet to position Reliance as a serious challenger to Amazon and Flipkart.
Analysts say the Indian behemoth hopes to leverage Shein’s artificial intelligence-powered trendspotting and automated inventory systems to pursue an ambitious goal: capturing a major share of India’s e-commerce market, projected to hit $345 billion by 2030.
According to Kaustav Sengupta, director of insights at VisionNxt, an Indian government-funded initiative that uses AI to forecast fashion trends, such a model is likely to make good use of Reliance’s humongous customer data sets: more than 476 million subscribers for its Jio telecom brand, 300 million users for e-commerce platform JioMart, and 452 million subscribers for its news and entertainment portfolio, consisting of 63 channels, a streaming service, and digital news outlets.
“With these data points, Reliance wants to now sell fashion products, so all it needs is a system where it can feed all these data points,” Sengupta told Rest of World. He said the model would be able to predict best-selling products and suggest the right prices for them.
The original Shein app uses AI-driven models for intelligent warehousing and to spot customer trends before manufacturing a new product. It scales the manufacturing up or tweaks the designs based on the feedback. At any given time, the Shein website has a catalogue of more than 600,000 items. Its Indian iteration does not match up, according to reviews on the Google Play store. Several customer reviews for Reliance’s Shein app are critical of higher prices and reduced options. The app’s rating hovered at 2 out of 5 until February; in May, it climbed to 4.4, but reviews were still a mixed bag.
Reviews of the Indian app highlight the disparity with Shein’s global version, criticizing higher prices and a reduced selection of categories and styles.
As of April 25, Reliance Retail said only 12,000 products were live on Shein India, a stark contrast to the 600,000 items available on Shein’s global platforms. While Shein is reportedly set to debut on the London Stock Exchange this year, Ambani’s years-old promise to take Reliance Retail public remains unfulfilled.
Reliance Retail, which accounts for around 30% of the conglomerate’s overall business, is facing a slowdown in annual growth. Its sales rose just 7.9% in the fiscal year ending March 2025, down from 17.8% the previous year. Meanwhile, shares of rival Tata Group’s retail and fashion arm, Trent, have soared by 133%.
“Reliance would have looked at reviving that momentum and riding on it, while for Shein, adding India back on its portfolio of markets could be a plus point before its proposed public listing,” Devangshu Dutta, founder of Third Eyesight, a brand management consultancy that has worked with various global e-commerce brands including Ikea, told Rest of World.
A Reliance Retail official privy to information about its fast fashion expansion plans told Rest of World the partnership with Shein also hinges on global manufacturing ambitions as the Chinese company is trying to “source its products from other countries like India” to meet the “additional demand that is coming from newer markets.” Reliance Retail has tapped a network of small and midsize Indian manufacturers to locally source products, and its subsidiary Nextgen Fast Fashion Limited is leading the charge. “We need to first scale up our domestic manufacturing, before our partnership starts manufacturing for global markets. Let us see how that goes, first,” the official said, requesting anonymity as he is not authorized to share this information publicly.
India’s Gen Z population is at 377 million and counting, and their spending power is set to surpass $2 trillion by 2035, according to a 2024 report by Boston Consulting Group. Every fast-fashion retailer wants to capture this market, but it “is very new even for Reliance,” Rimjim Deka, founder of Indian fast-fashion platform Littlebox, told Rest of World.
Deka said smaller brands like hers “just see [a trend] and implement it,” which could take a large conglomerate months to do, by which time the trend may have lost relevance.
Reliance’s previous attempts to attract young shoppers with clothing brands like Foundry and Yousta failed to find much success. Anandita Bhuyan, who works in trend forecasting and product creation for fast-fashion clients like H&M and Myntra, told Rest of World the company has struggled to effectively leverage consumer data and target India’s youth.
According to the Reliance Retail official, the company is confident that if “there are 10 existing brands, the 11th brand will also get picked up as long as there is value and there is fashion.”
“Shein already has a recall among the youth. It gives us yet another brand in our portfolio through which we can cater to the youth,” the official said.
Shein was built in China on the back of more than 5,400 micro manufacturers — a scattered and loosely organized network of small and midsize factories.
In January this year, on a visit to China, Deka met with manufacturers working for Shein and Temu. On the outskirts of Guangzhou, Deka saw factories set up in areas that appeared residential, with “women sitting inside houses” making clothes.
“The tech is built in a way that somebody sitting there is able to see that, okay, next 15 days or next one month, how much I should be making … that is the kind of integration they have done,” Deka said.
Deka told Rest of World this model is easier to replicate at a smaller scale. “Me, coming from [the] supply chain industry, I understand that it is much easier for a brand like us because we are at a very smaller scale. We can still go to those people, we can still build it in a very unorganized way and then pull it off,” she said. Her company’s annual net revenue is 750 million Indian rupees ($8.6 million).
“[But] somebody like Reliance, they just cannot go haphazard here. … It has to be always organized,” Deka said.
Shein moved its headquarters to Singapore sometime between late 2021 and early 2022, a strategic departure to distance itself from its Chinese origins and facilitate hassle-free international expansion amid the U.S.-China trade war.
India is part of Shein’s wider strategy to diversify its supply chain — one that also includes a newly leased warehouse near Ho Chi Minh City in Vietnam, and efforts to establish alternative manufacturing hubs in Brazil and Turkey.
But in India, Reliance needs Shein as much as Shein needs Reliance for its global pivot. According to Bloomberg, Reliance Retail is focusing on creating leaner operations to weather a wider consumption slump in the Indian economy.
“It remains to be seen whether the Reliance-Shein combine can deliver on the brand’s promise with a wide range of products, fast and on-trend,” Dutta said. “In the years that Shein has been absent, the Indian market has evolved further, competition has intensified, and past goodwill is not enough to provide sales momentum.”
Kunal Purohit is a freelance journalist based in Mumbai, India.
Ananya Bhattacharya is a reporter for Rest of World covering South Asia’s tech scene. She is based in Mumbai, India.
(Published in Rest of World)
