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September 1, 2026
Vikash Tripathi, Outlook Business
1 September 2026
Eight decades ago, the ‘nationalist businessman’ GD Birla helped prepare the ‘Bombay Plan’, which asked the state to pro-vide for the bare minimum needs of its people. His plan asked for 2,800 calories of well-balanced food per day, 30 yards of clothing per year and 100sq ft of housing per person.
Today, seventh-generation Aryaman Vikram Birla is betting on an entirely different opportunity: premium dining. “We continue to believe in the remarkable potential of the premium casual dining space, spurred by rising disposable income and evolving lifestyles,” the 29-year-old said after Aditya Birla New Age Hospitality acquired KA Hospitality in 2023.
The Birlas are not alone in trying to cash-in on rising prosperity in India. In the past five years alone, India’s top 10 industrial groups have announced new ventures in consumer-facing sectors or doubled down on existing ones. A rough tally of these investments crosses ₹4.8 lakh crore.
For decades, these same business houses built their dominance in core sectors like steel, power, aluminium, cement and chemicals, laying the industrial backbone of the economy. This helped the nation become a large producer of such goods and, in some cases, an exporter as well.
But as India’s economic conditions changed, so has the focus of its largest conglomerates.
For the likes of Tata, Aditya Birla, Bajaj and Bharti, that journey started way back. “What has changed in recent years is the speed and openness of the amount of capital being invested,” says Jitender Kumar, associate professor and programme chairperson, retail management programme at Birla Institute of Management Technology.
“It is not ‘opportunistic’ reasons, it’s structural reasons.”
Two factors seem to be driving the shift: the first is the arrival of an affluent consuming class that can buy branded and premium goods, and the second is the attraction of consumer businesses as a way to diversify revenue and, in some cases, improve the quality of earnings.
The Rise of Affluence
A couple of decades ago, if an Indian household had some extra cash, it often meant buying more of the same. Today, it increasingly means buying better. Even salt is being upgraded, from iodised to Himalayan pink or rock salt. The same shift is visible in bigger purchases: sports utility vehicles (SUVs) over hatchbacks, and ₹1cr-plus homes over budget flats.
But India isn’t simply consuming more. It is moving from basic consumption towards discretionary, branded and premium consumption. This boom is most clearly seen in the rapid expansion of the financial infrastructure that enables consumption. Formal retail credit penetration has more than doubled over the past decade, according to a TransUnion Cibil report, driven largely by personal loans, credit cards and consumer durable loans. Meanwhile, the government-backed Unified Payments Interface has untethered spending from the cash in a buyer’s wallet.
The signs show up across the broader consumption economy. Homes priced above ₹1cr accounted for 54% of total sales in 2025, up from just 30% in 2023—the market that decorative paints and home solutions are chasing.
Out of 4.7mn cars sold in the financial year 2025–26, SUVs accounted for more than half.
“The consumer market has grown substantially—not only through rising incomes but also the dramatic expansion of branded consumption across product verticals,” says Devangshu Dutta, founder of management-consulting firm Third Eyesight.
The bets are also getting more varied, from Reliance Retail tying up with global brands like Fenty and Skims to the Bharti Group bringing Olive Garden to India.
The Lure of Returns
For a passenger walking through an airport, the flight is only one part of the journey. There is coffee before boarding, food between flights, a lounge, retail outlets, parking and a host of other things to spend money on. For Adani Airports, those non-aero businesses are increasingly becoming the more lucrative part.
Its non-aero operations already generate about ₹2,500cr, with returns in the high-20% range, against roughly 12% from regulated aeronautical operations.
Jeet Adani, director of Adani Airport Holdings, expects the share of aeronautical revenue to fall to around 10% of total revenue, with non-aero becoming the bigger growth driver. The motivation can be seen as an escape from a return ceiling as much as a bet on rising affluence.
As Kumar puts it, consumer businesses help the conglomerates in two major ways. First, they help insulate them from volatile and often punishing commodity cycles, and second, they often offer far better returns with lower capital intensity and faster cash conversion.
Reliance Industries (RIL) shows how significant that shift can become. By 2025–26, its consumer-facing arms, Jio Platforms, Reliance Retail Ventures and Reliance Consumer Products, together contributed over 40% of group revenue and nearly 60% of operating profit.
And there is another advantage. “A small business, when it wants to build a new venture, faces constant margin pressure and often has to build its supply chain from scratch. A large conglomerate can leverage its existing scale, infrastructure and supply chain to enter a new business far more efficiently,” explains Kranthi Bathini, equity strategist at WealthMills Securities.
Different Strokes
In chasing consumers, some conglomerates are following the fastest-growing categories, while others are using their existing industrial capabilities to enter consumer-facing businesses. One is trying to build an entire ecosystem around it. But the lines between these approaches are not always clean.
Tatas is doing both: building entirely new consumer brands while also using the industrial ecosystem it has built over decades.
For Tatas, the consumer opportunity has largely been about following where spending is moving. Their consumer ventures have followed this arc longest. It began decades ago with Lakmé (1952), Tata Tea (1962) and Titan (1984). Tanishq and the expansion of Trent under brands such as Zudio are only the latest examples.
At Tata Consumer Products, once largely a staples business built around salt, tea and pulses, the focus has been shifting towards value-added foods and beverages, with ₹7,000cr spent on the acquisitions of Capital Foods and Organic India in 2024. Across companies such as Tata Digital, Indian Hotels, Air India and Tata Motors Passenger Vehicles, the group has announced close to ₹93,180cr in investment over the past five years.
Aditya Birla’s jewellery chain Indriya and its move into premium hospitality belong to the same category of ‘pull-based’ diversification.
JSW is taking a different route. It is taking its existing industrial strengths one step closer to the buyer. The group, which has traditionally been focused on areas such as steel, energy and cement, has expanded into consumer-facing areas such as auto, paints and home solutions.
It launched JSW Paints in 2019, and acquired a controlling stake in paintmaker AkzoNobel India for ₹8,986cr last year. Its strategy is to leverage an established network of contractors, dealers, architects and builders to reach consumers.
The same strategy can be seen in its push into autos, acquiring a 35% stake in the Indian unit of China’s MG Motor in 2024, leveraging synergies with its established steel business.
At Tatas, too, group companies like Tata Steel, Tata Power, Tata AutoComp, Tata Technologies and TCS are doing significant businesses with Tata Motors.
Adani is also using an asset it already controls to move further into the consumer’s wallet. Adani Airports announced a ₹20,000cr investment in June to develop hotels, retail, entertainment and commercial infrastructure around its eight airports, and has signed hotel management agreements with IHG Hotels & Resorts for five hotels. City-side developments could contribute 30–40% of Adani Airport Holdings’ non-aero revenue.
Yet another example of the extension strategy is Aditya Birla Group’s attempt to diversify from cement, metals and textiles into decorative paints with Birla Opus.
RIL took a different approach: trying to connect multiple consumer businesses into one ecosystem. It expanded its retail network through new formats and acquisitions, added brands and partnerships, and then built a consumer-goods business around acquisitions such as Campa Cola and Lotus Chocolate.
That expansion was helped by billions of dollars raised by both Jio Infocomm and Retail Ventures from foreign investors in 2020. The group now plans to spend another ₹8,000cr expanding consumer goods manufacturing. The advantage of having that kind of scale is clear. If RIL has Ajio at a mall and, next to it, GAP and Herschel, it can negotiate better rental terms.
For conglomerates, Kumar points out, the next level of competition will not be based on investment, “but on the ability to create different consumer experiences, foster innovation and create lasting brand loyalty through the integration of these capabilities”.
Can Scale Win?
When Reliance Fresh opened its first stores in 2006, it was part of a rush by some of India’s biggest business groups to crack organised retail. Aditya Birla Group, RP-Sanjiv Goenka Group’s Spencer’s and Kishore Biyani’s Future Group were all betting that organised retail could transform the way Indians shopped. What followed was years of experimentation, losses and, for some, eventual retreat.
Birlas essentially gave up on grocery retail after a decade of heavy losses and exited entirely.
Future was pushed into insolvency after a controversial ₹24,713cr deal with RIL. Spencer’s is still trying to find its footing, with ₹249.33cr in net losses in 2025–26.
Conglomerates may have deeper pockets, but that does not automatically make them better at selling to consumers. India has seen some of those bets fail or take years to work. And even among today’s biggest players, the results are still mixed.
Tata Sons has been in this segment longer than the Ambanis, yet its consumer businesses still make up less than 40% of its total revenue —a share that has not changed since 2020.
These groups have what most standalone consumer companies don’t: capital, distribution, infrastructure, brands, scale.
But winning consumers takes something else entirely—reading what people want, building brands, innovating fast and earning loyalty.
“In B2B [business to business], it’s about manufacturing at scale, getting your costs down. Then you can compete. In B2C [business to consumer], it’s all about the product. With the right product at the right price, you have a chance to win in the market,” Parth Jindal, managing director of JSW Cement and JSW Paints, told Outlook Business in 2025.
Tata Sons’ chairman N Chandrasekaran hit the same wall while revamping the group’s consumer unit. “I have the money. But I don’t have the team to run it,” he had told Sunil D’Souza while hiring him to lead Tata Consumer Products in 2020.
Reliance and Tatas have had the longest head start, but even their journeys show how difficult it is to turn scale and capital into consumer businesses. Birla, JSW and Adani are now trying to make that transition in their own ways.
A longer tail—Bajaj in hospitals, L&T in retail finance and education, Mahindra in insurance and hospitality, Murugappa in electric mobility—is playing it safer, going deeper into what it already owns rather than chasing new categories.
What ties them together is a bet on consumers buying not just more but better, and on those consumers being worth more per rupee of capital than the industrial customers who built these houses.
The prize is growing, but so is the competition. Capital and scale may get these conglomerates through the door. They won’t guarantee a seat at the table.
(Published in Outlook Business)
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August 6, 2026
Pritha Pahari, The Core
5 Aug 2026
Saurav, a 27-year-old resident of Navi Mumbai, has bought the same tub of whey protein for three years, same brand, same 1kg pack, same monthly ritual after his gym membership renews.
Last month, at checkout, the price had jumped by nearly a thousand rupees. He assumed it was maybe a limited-time markup. But when he checked his order history, he noticed that the price had been going up for two to three months until it crossed a threshold that made him realise that whey protein has gradually become more expensive.
India is the world’s largest milk producer, yet it imports most of its whey protein because its dairy sector was never built to make cheese, the one thing that whey needs to exist.
That gap is now colliding with a global protein boom, driven partly by weight-loss drugs that leave patients needing more protein.
The result is a price rise that is now reaching the local pharmacy and fitness stores, and one that is unlikely to recede.
The Price Move
Research firm, The Daily Datum analysed Keepa price data for 11 whey protein SKUs on Amazon and found an average price increase of 32% and a median rise of 27% across varying tracking periods.
Keepa is a third-party price-tracking tool for Amazon, it logs a product’s price history over time by continuously scraping Amazon’s listing pages, so you can see a graph of how a specific SKU’s price has moved (sales, hikes, restocks) going back months or years.
Prices of different types of proteins i.e. blends, isolates and concentrates have all moved by similar amounts, and so have Indian D2C brands and long-established imported ones.
In protein powder terms, concentrates are ~70-80% protein (less processed, retain more fats/carbs), isolates are ~90%+ protein (more filtered, less lactose/fat), and blends mix two or more protein types (e.g., whey + casein, or whey concentrate + isolate) to combine benefits like fast and slow absorption.
The one outlier, MuscleBlaze’s premium Biozyme Performance line, has roughly doubled, but excluding it, the category average is still 26%, about five times India’s headline food inflation, which stood at 5.32% year-on-year in June 2026, according to government data.
The retail prices are only a reflection of what is happening with the raw ingredients needed for whey.
Imported whey protein concentrate landed in India at roughly Rs 700–800 per kg in 2024; by mid-2026, the industry estimates put it at Rs 2,300–3,000 per kg, a rise of over 200%.
Brands have absorbed much of that shock through smaller pack sizes and blended formulations rather than passing it straight through, which is why retail prices have risen a fraction of what the raw material has.
For scale, India’s protein supplement market (powders, bars and ready-to-drink shakes together) is put at roughly $860 million to just over $1 billion in 2025, though the exact figure depends a lot on which research firm and which product categories you ask (IMARC Group and Grand View Research land in that range but don’t agree closely). That compares with a global protein supplements market well above $30 billion.
Not A Farmed Commodity
“You don’t milk a cow for whey. You milk a cow for milk. And then you have to make cheese,” said Rajiv Mitra, Strategic Advisor, Sonai Dairy, a Maharashtra based dairy.
Whey from cheese-making is “sweet whey”, protein-rich and further processed through filtration and expensive drying infrastructure into the 80–90% protein concentrate that ends up in a gym-goer’s scoop.
“This is a structural bottleneck,” Mitra said. “It’s not a kind of seasonal commodity up and down.” New filtration and drying plants can take two to four years to build, with much of the machinery imported.
This is where India’s dairy habits work against it.
Devangshu Dutta, founder of the retail consultancy Third Eyesight, while speaking to The Core explained that globally, about 95% of whey protein comes as a co-product of Western-style hard and semi-hard cheeses such as cheddar and mozzarella. India’s dairy sector, by contrast, is built around paneer, curd, khoya and ghee.
Paneer is made by acid coagulation, which produces “acid whey”, lower in protein and higher in minerals, and not suitable for concentration into protein powder.
“Unless consumption of western-style cheeses grows dramatically in India, co-production capacity will remain low,” Dutta said.
Mitra makes the same point from the kitchen rather than the factory floor: squeeze lemon into milk to make paneer at home and the liquid that separates out simply gets drained. “Traditionally, for years, while we have been the highest producer of milk, our consumption pattern is such that we do not harness the whey that is produced,” he said.
That liquid is easy to overlook because it looks like nothing more than watery runoff, but it isn’t a waste.
When milk curdles, the solid part becomes paneer or cheese, and the yellowish liquid left behind, the whey, still carries a meaningful share of the milk’s protein along with lactose and minerals.
Filtered, concentrated and dried at an industrial scale, that liquid becomes the powder sold in tubs as whey protein concentrate or isolate. In most Indian kitchens it is simply poured away; in a cheese-and-whey-processing economy like the US or Europe’s, it is captured and turned into a saleable ingredient.
That gap between what gets thrown out and what gets processed is the crux of the shortage.
Why It’s Getting More Expensive
India imports an estimated 80–90% of its supplement-grade whey, mostly from the US, Europe, New Zealand and Australia, in dollars. The rupee has weakened sharply against the dollar over the past few years, from around 74 to nearly 97 by July 2026, adding another 10–15% to landed cost before customs and tax.
India’s own import policy adds a further layer of cost. Dairy is among the most protected sectors in the Indian economy: duties on whey, cheese and milk powder run 30–60% depending on the product, India offers no duty-free quota for dairy, and the government has repeatedly kept dairy outside trade negotiations, including in the interim India–US trade agreement reached in early 2026.
US suppliers, the world’s largest whey producers, also frequently fall short of the vegetarian-rennet certification Indian food rules require, which further narrows where Indian buyers can import from. None of this caused the current price spike, but it does mean India pays a built-in premium over the raw international price, and there is no sign of that premium being negotiated away soon.
Global demand, meanwhile, keeps climbing while milk output in the US and Europe grows only slowly. The global whey protein market is put at roughly $9.7 billion in 2025 by one widely cited estimate (Grand View Research).
It has clearly grown a lot over the past decade, but market-research firms disagree fairly widely on the starting point and pace of that growth.
Mitra pointed to a newer driver on top of the usual sports-nutrition demand: GLP-1 weight-loss drugs.
“Doctors have asked patients to consume more protein” to offset muscle loss from the drugs, he said, and as patents expire and generics spread to India and China, “the demand-supply gap is definitely going to increase further.”
(Some industry commentary points to semaglutide patents lapsing in markets including India and China around 2026, which would open the door to cheaper generics, though this detail comes from a single industry source and is worth treating as a general trend rather than a confirmed date.)
He laid out what he called a three-pronged squeeze: India’s own GLP-1 users will need more protein even as domestic production stays constrained; the US and Europe, which used to export surplus whey, will increasingly consume it themselves as their own GLP-1 use grows; and India’s roughly 30% vegetarian population, which depends on dairy for protein, will lean on it even harder.
Ingredient suppliers and dairy processors abroad broadly back this account, at least directionally, though they are careful not to call GLP-1 the sole cause. In wire-service and trade-press interviews, executives at FrieslandCampina and Lactalis have cited the weight-loss drug trend by name as a reason for new investment in high-protein whey processing, and StoneX’s dairy consulting head has said the food industry simply lacks the capacity to turn whey into the concentrates and isolates the market now wants. Those are real, on-record statements, but they’re a handful of quotes, not a market-wide survey, so it would be a stretch to read them as proof that GLP-1 is now a dominant driver.
The macro numbers, where they exist, suggest a more modest picture: one investment-bank estimate (cited secondhand rather than pulled from the original research note) put GLP-1’s impact on total European calorie demand at around a quarter of one percent, since only a low single-digit percentage of the population is on the drugs so far.
Separately, some retail-data providers have reported that households with a GLP-1 user spend noticeably more on protein-rich products than matched non-user households.
Taken together, traditional sports-nutrition and everyday-fitness demand almost certainly remains the larger base of whey consumption, GLP-1 use is a real and fast-growing add-on that industry executives say is starting to show up in sourcing decisions, but nobody has published a solid, independently verified number for how much of the current price spike GLP-1 specifically accounts for. Anyone who tells you an exact percentage is guessing.
Who Feels It First?
Large manufacturers are better insulated than small ones.
“The bigger players always get into long-term contracts,” Mitra said. Smaller brands and contract manufacturers, reliant on buying at spot prices, “get squeezed first.”
Big companies can also cross-subsidise from other product lines for a while, he said, but that isn’t a permanent fix: “Businesses are not there to absorb cost. Businesses are there to make profit.” Margin compression, in his words, “is never sustainable.”
An executive at HealthKart, which owns MuscleBlaze, was quoted saying in an Financial Express article that whey concentrate costs have more than tripled in two years and are “quickly approaching 4x,” and that the company has raised prices while absorbing part of the increase itself.
The founder of Wellbeing Nutrition was quoted in the same Financial Express article saying whey isolate prices have roughly tripled over the same period, and that whey, which makes up 15–20% of the company’s revenue, is now being promoted less actively as a result.
The founder of The Whole Truth, a clean-label brand that also uses cashews and cocoa, was quoted in the same article in Financial Express, saying input costs across its ingredient list have surged and that the company has pushed through several price increases, including a 15–20% hike on protein bars, rather than change its recipe.
Budget-focused brands such as Nakpro, AS-IT-IS and Avvatar have not made similar public statements, but their pricing sits in the same band as the rest of the market, and their category positioning, cheaper, no-frills whey aimed at price-sensitive buyers, looks consistent with the same cost pressure, even without a direct quote confirming it.
Smaller sachet and single-serve formats, which let a brand hold a lower shelf price even as the cost per kilogram rises, have also become more common across the category over the past year, though this is more an observed pattern than something brands have explained on the record.
Consumers shouldn’t expect quick relief either. “Commodity prices normally fall before retail prices,” Mitra said.
Existing contracts and retail pricing cycles are sticky, so the consumer will see relief much later than any drop in the raw material.
Some Headroom, No Quick Fix
Both experts see room for India to produce more eventually.
Dutta noted that rising protein-consciousness and GLP-1 adoption are giving Indian manufacturers “headroom for growth,” though feedstock constraints will remain a challenge.
Mitra talked about the scale needed: new capacity requires a couple of hundred crores of investment and years to commission, on top of a slow, generational shift in how Indians eat dairy. Cold storage for hard cheeses, which need months of ageing, is also still being built out.
Some of that investment is already happening.
Amul has launched a whey protein line priced well below imported brands, part of a broader push by Indian dairy majors to move into higher-margin, value-added products; cheese and whey can carry margins of 25–45%, against much thinner margins on liquid milk.
Parag Milk Foods already sells whey protein under its Avvatar brand and has positioned itself as a nutrition company rather than a pure dairy one.
Milky Mist, which is preparing a stock market listing, has said it will use part of the proceeds to add new production lines for whey protein concentrate, yoghurt and cream cheese at its Tamil Nadu plant.
Cheese-focused players including Schreiber Dynamix, Britannia Bel Foods and Lactalis India are separately expanding capacity, since more cheese production is what generates more whey as a by-product in the first place.
None of these projects will materially add to supply in the next year or two; dairy-processing plants of this kind typically take two to four years from investment to commissioning, and most industry estimates suggest India’s domestic whey production still covers only a small fraction of what the country consumes.
Neither expert expects plant-based protein to substitute for whey in a hurry. “Whey still offers a superior amino acid profile” and better digestibility, Mitra said, predicting diversification and hybrid blends rather than replacement.
What Could Break the Cycle?
Globally, the shortage is widely described by dairy analysts as a processing bottleneck rather than a milk shortage: milk supply itself has been broadly stable, and cheese production, which generates whey, has continued at normal levels. The constraint is the specialised filtration and drying capacity needed to turn liquid whey into the concentrated, dried powder the supplement industry uses, and that capacity takes years to build.
Major producers, including Glanbia, Fonterra, Arla, Tirlán and Idaho Milk Products, have announced billions of dollars of new whey-processing investment in the US, Europe and New Zealand over the past year. Most of these projects are expected to come online through 2027, not before, so global analysts generally don’t expect meaningful supply relief until late 2026 at the earliest, and more likely 2027.
US milk production is forecast to keep growing gradually into 2027 as well, which should help at the margin, though rising input costs (energy, feed, financing) are also squeezing dairy farmer margins in exporting regions, which cuts the other way.
For India specifically, easing would most likely need several things to move together over the next two to three years: new domestic processing capacity from players like Amul, Parag, Milky Mist and the cheese-focused majors actually coming online, rather than merely being announced; global WPC and WPI supply catching up with demand as the 2026–27 capacity wave lands; a stabler or stronger rupee, since a large share of India’s whey is still imported and priced in dollars; and some change to India’s own tariff and certification structure on dairy imports, which currently adds cost on top of the global price and shows no sign of loosening given how firmly successive governments have kept dairy out of trade deals.
GLP-1-driven demand would also need to plateau rather than keep accelerating as drug prices fall and generics spread.
Even if all of that happens, retail prices in India are unlikely to fall quickly. Brands are currently absorbing part of the cost increase rather than passing all of it through, which means a chunk of any future relief in the raw material would likely go toward rebuilding margins before it reaches the shelf.
Contracts, inventory cycles and psychological pricing (brands are usually slower to cut prices than to raise them) add further lag. Mitra’s framing captures this: raw material costs typically fall before retail prices do, and the gap between the two can run into quarters, not weeks.
What experts keep coming back to is that this has stopped being a niche fitness-industry story. “
This is no longer just about dairy,” Mitra said. It is now about healthcare, pharmaceuticals, nutrition, overall food.
(Published in The Core)
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July 9, 2026
Neethi Lisa Rojan & Vaeshnavi Kasthuril, MINT
Mumbai/Bengaluru, 8 July 2026
The collapse of the US-Iran peace deal in less than a month has rattled India’s consumer sector, reviving fears that higher oil prices and fresh supply-chain disruptions could squeeze demand just as companies were betting on a broader recovery.
The renewed uncertainty followed US President Donald Trump’s declaration on Wednesday that the peace deal with Iran was effectively over, alongside Washington’s decision to end a sanctions waiver on Iranian energy supplies. The market reaction was swift. The Nifty FMCG Index fell 2.49% on Wednesday, underperforming the broader market as all 15 constituents declined, led by Dabur India, Hindustan Unilever, and Tata Consumer Products, whose shares fell 3-4% each. The benchmark Nifty50 ended 2.12% lower after renewed hostilities in West Asia pushed crude prices higher.
Executives and analysts said companies have little room to respond immediately, leaving them to closely monitor devel opments as risks to costs and consumer spending mount. “I don’t think companies can react on this kind of a short notice,” said Arvind Singhal, chairman of consulting firm The Knowledge Company. “It takes 2-6 months to make any change in your plans and strategy. I think right now the Indian FMCG (fast moving consumer goods) companies will be watching the progress of monsoon more carefully than the Strait of Hormuz.”
Even after the US-Iran peace deal took effect on 18 June, consumer companies were unlikely to have expected immediate relief, analysts said.
“While everyone hoped for a cessation in hostilities, smart management teams would work on the realistic expectation that even with a ceasefire, pent-up supply chain input costs need to be absorbed over time, and pricing plans must be factored accordingly,” Devangshu Dutta, founder and chief executive of consulting firm Third Eyesight, said.
“Given that the conflict zone is active, I don’t think there is any immediate likelihood of pricing freeze or reductions, even though demand in rural areas as well as in lower-income urban segments is likely to be hit from both sides ― earnings and expenses.”
Large consumer goods companies including Dabur, Emami and Godrej Consumer had recently told investors they remained confident about consumer demand, including in rural markets.
But the renewed rise in crude prices, coupled with erratic monsoons marked by rainfall deficit in some regions and flooding in others, threatens to complicate that outlook. Higher fuel costs could lift prices of crude-linked raw materials such as plastic packaging and ingredients used in soaps and creams, while persistent inflation could push consumers to cut discretionary apne ding and trade down even on staples.
Major consumer companies had already raised prices or reduced grammage across packaged food, beverages and personal care products in the March quarter.
“As far as the crude prices are concerned, that is probably the only variable where the government has to decide as far as pricing of crude or the petroleum in India is concerned,” Singhal said.
That comes at an awkward time for India’s largest consumer companies, including Hindustan Unilever, which had earlier this year told analysts they intended to drive growth through higher volumes rather than price increases. A renewed bout of inflation could undermine that strategy.
(Published in MINT)
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June 12, 2026
Aanya Thakur & Writankar Mukherjee, Economic Times
12 June 2026, Mumbai/Kolkata
India’s leading retail chains have seen the share of e-commerce in total sales either remain flat or edge up by a sluggish 1-2 percentage points over the past four-five years despite a sustained push towards omnichannel retailing.
An ET analysis of eight major retailers-market leader Reliance Retail, Shoppers Stop, Westside, Arvind Fashions, DMart, Spencer’s Retail, Pantaloons and Bata-showed that the contribution of e-commerce to overall revenue has seen minuscule improvement since 2021-22 even as online sales continue to increase in absolute terms. By contrast, the Covid-19 pandemic spurred explosive growth, with the share of digital sales in total revenue surging three to four times in 2020-21 and 2021-22.
Industry executives attribute the slowdown partly to lower investment levels compared with pure-play digital firms such as Amazon, Flipkart, Swiggy and Blinkit-parent Eternal. Besides, retailers have consistently maintained that they will not pursue online growth at the expense of profitability, keeping prices largely aligned across online and offline channels.
The ET study found Tata-owned Westside’s online contribution stood at 7% in 2021-22 and thereafter remained around 6% till 2025-26. Reliance Retail’s online share ranged between 17% and 19% during the period, while Bata’s remained at 10-12%.
For DMart, e-commerce accounted for 5-6% of sales, while Shoppers Stop’s online arm, Shoppers Stop.Com (India) Ltd, contributed less than 1% to the consolidated revenue between 2021-22 and 2024-25. The company has not disclosed 2025-26 online sales figures yet.
“The DNA of these retailers is rooted in the physical world-infrastructure, processes and systems are not inherently designed for e-commerce, which requires a different operating model,” said Devangshu Dutta, chief executive of consultancy Third Eyesight.
“Most retailers calling themselves omnichannel are effectively multi-channel. Online retail is capital-intensive and hyper-competitive. Given the significant scope for physical store expansion, especially in tier-2 and tier-3 cities, retailers are reluctant to invest aggressively online,” he said.
Even so, Avenue Supermarts, which runs DMart, invested Rs 150 crore in online grocery platform DMart Ready this week, following a Rs 174-crore infusion a year earlier.
By comparison, Eternal infused Rs 2,600 crore into Blinkit in 2025 and another Rs 450 crore in March this year. Similarly, Swiggy approved a Rs 1,000-crore investment in supply-chain subsidiary Scootsy last year as both companies expanded their dark-store networks.
The chief executive of Aditya Birla-owned departmental chain Pantaloons, Sangeeta Tanwani, recently told analysts that online sales accounted for just 3-4% of the business. She said the company had earlier refrained from investing in the channel because profitability remained elusive.
“But over the last year, we called out omnichannel as one of our priorities… The reason why we had paused that business was because we wanted to make sure that we can get the unit economics right and make this business profitable… With all the shifts we have made this year, we feel confident of scaling up this business,” Tanwani said.
Reliance Retail, meanwhile, reported lower earnings before interest, taxes, depreciation and amortisation (EBITDA) margin growth in both the January-March quarter and entire 2025-26 as investments in quick commerce weighed on profitability. Chief financial officer Dinesh Taluja recently told analysts that margins depend on the pace at which online and business-to-business segments grow relative to the core offline business.
“If we slow down online growth, margins will improve. It is a mix as far as the online business continues to grow faster,” he had said.
An industry executive said the online contribution may go up modestly in this financial year due to high investment in scaling up dark stores for quick commerce.
Queries emailed to Reliance Retail did not elicit a response till press time. The company had in December last year appointed former Flipkart executive Jeyandran Venugopal as its new chief executive for the retail business.
(Published in Economic Times)
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May 27, 2026
Writankar Mukherjee and Aanya Thakur, Economic Times
Kolkata/Mumbai, 27 May 2026
Quick commerce has become the dominant online sales channel for India’s top fast-moving consumer goods (FMCG) companies, with Dabur India and Britannia Industries among others now deriving up to 75% of their digital sales from 10-minute delivery platforms.
Industry executives said quick commerce is reshaping consumer buying habits and increasingly cannibalising sales from all other channels, including ecommerce platforms, modern trade and kirana stores, even as large online marketplaces and retailers expand into the segment.
Latest data from companies including ITC Ltd, AWL Agri Business, Tata Consumer Products and Parle Products showed quick commerce accounted for 60-75% of their total online sales in FY26, rising sharply from less than half a year earlier.
For Britannia and Tata Consumer Products, quick commerce now contributes more than 70% of online sales, while the share climbed to 75% for Dabur in the fourth quarter ended March from 50% in the December quarter.
Executives said expanding assortments and demand for instant replenishment are accelerating the shift. “Quick commerce has been gaining ground with several ecommerce companies such as BigBasket, Amazon and Flipkart, as well as retail chains like Reliance Retail, entering the space,” said Mayank Shah, vice-president at leading biscuits maker Parle Products. “Given consumers’ demand for convenience and immediate replenishment, quick commerce has emerged as a strong growth opportunity for them.”
Quick commerce accounted for 65% of online sales of Parle Products and AWL Agri Business last fiscal, compared with 50% and 45%, respectively, in FY25. ITC derived 58% of its online sales from this channel in FY26.
Frequent Purchases
Grocery-shopping are now centred around frequent top-up purchases through the week.
“Quick commerce has facilitated a grocery shopping habit which already existed – more frequent purchases. These companies are now also looking to improve profitability by expanding into higher-margin and impulse-driven categories,” said Devangshu Dutta, founder and CEO of Third Eyesight, a consultancy in consumer space.
While the channel is already significant for FMCG companies in the top 8-10 cities, it is expanding rapidly into smaller towns as operators such as Blinkit, Zepto and Swiggy Instamart widen their footprint.
Premium Push
The channel has also allowed companies to push premium products, executives said.
“While on marketplaces and traditional e-commerce platforms we were heavily skewed towards staples, the shift to q-commerce is helping us premiumise our assortment and sell far more indulgent categories,” Britannia Industries chief commercial officer Vipin Kataria told analysts earlier this month.
The transition has led to a threefold increase in sales of adjacency categories for the biscuits and dairy products maker, he said.
Kataria expects quick commerce’s contribution to the company’s total online sales to rise to 85% from 70% currently.
Most FMCG companies reported 70-100% year-on-year growth in quick commerce sales in FY26, making it the fastest-growing channel for the industry for the past two to three years. Executives expect the trend to continue.
Dabur India global chief executive officer Mohit Malhotra said beverages, foods, personal care and home care are currently the strongest-performing categories in this channel.
Saugata Gupta, managing director of Marico, said quick commerce is likely to be especially dominant in foods, while specialised ecommerce players such as Myntra and Nykaa remain strong in personal care.
The maker of Parachute, Saffola and Livon brands is strengthening its quick commerce supply chain through digitisation, automation and AI-based forecasting, Gupta said.
(Published in Economic Times)
